Confluence: Comprehensive Agent-Usability Assessment
Docs-backedConfluence is the dominant enterprise wiki โ used by most organizations that use Jira for documentation, runbooks, ADRs, meeting notes, and knowledge management. For agents: create pages from templates (post-incident reports, release notes, ADRs), update existing pages with new content, search the knowledge base via CQL, extract page content for RAG pipelines, and manage page hierarchies. REST API v2 (Cloud) is cleaner than v1. API token auth is simple to set up. Free tier (10 users, shared with Jira). Confidence is docs-derived.