Guru Knowledge

Guru organizes knowledge into cards (atomic knowledge units) grouped into collections and boards — a structure that works well for customer-facing teams (support, sales) where knowledge needs to be surfaced quickly in context. The browser extension and Slack integration surface Guru knowledge without context-switching. The REST API enables agents to create, update, and search cards. Confidence is docs-derived.

REST API at api.getguru.com/api/v1. Resources: cards, collections, boards, teams. GET /cards lists cards (paginated). POST /cards creates a card ({preferredPhrase, content, collection: {id}, shareStatus: "TEAM"}). PUT /cards/{id} updates a card. GET /search/cardmgr?searchTerms={query} searches cards. Response: JSON.

Basic auth: Authorization: Basic {base64(email:api_token)}. API token from Guru account settings. HTTPS enforced. No OAuth2. Team-scoped access.

Standard HTTP status codes with JSON error responses. 401 for invalid credentials, 404 for missing card. Card content is HTML. Rate limiting: standard API limits. Guru platform uptime at status.getguru.com.

developer.getguru.com provides REST API reference with authentication and endpoint documentation. Getting started: create account (free trial), generate API token, first card in under 5 minutes. Community via Guru support.